Our News
OUTSORC is a professional services company that specialises in network management and performance improvement for brands with retail and aftermarket networks and supply chains.
Headquartered in the UK we support clients across the globe.
Volkswagen Group Australia
VOLKSWAGEN GROUP Australia Choose MONITRR to Audit its Aftermarket Network Volkswagen Group Australia has chosen appointed MONITRR to support its Body & Paint Programme across Australia. MONITRR will...
Awarded Global Preferred System Status
MONITRR Awarded Global Preferred System Status by Jaguar Land Rover Jaguar Land Rover has appointed MONITRR as the preferred global aftermarket network management system - utilising MONITRR’s global functionality,...
OUTSORC’s recent trip to the Middle East
Following our sixth trip this year to the Middle East, we are pleased to report that OUTSORC continues to deepen its relationships with leading organisations in the region. With high levels of engagement and...
MONITRR CASE STUDY: Reducing the Cost of the Network Compliancy Programme
Volvo Cars is a Swedish multinational luxury vehicle manufacturer and is one of the fastest growing premium brands in the world. Volvo prioritises aftermarket network standards, ensuring its network performs...
MONITRR CASE STUDY: Onboarding a national network of approved repair centres
LV= General Insurance is a leading motor insurer in the UK with a nationwide network of owned and independent auto repair centres. LV= wanted to improve the efficiency and effectiveness of the inhouse audit team who...
Driving Growth: Insights into the Automotive Market in the Middle East
The automotive market in the Middle East is a dynamic and rapidly growing industry that has seen significant changes and developments in recent years. The region has a strong and growing demand for cars, driven...
Richard Reece’s Recent Voluntary Work at The British Motor Show
OUTSORC’s Total Loss Programme Manager, Richard Reece, recently volunteered at The British Motor Show for the School of Thought. The non-profit organisation was created to educate young people about the automotive...
CASE STUDY: Creating and Performance Managing a European Network Support Team
Jaguar Land Rover (JLR) is a British multinational automobile manufacturer with a global network of aftersales outlets. Aftermarket standards are important in maintaining high levels of structural and...
CASE STUDY: Creating an Industry Award Winning Aftersales Programme
Volvo Cars is a Swedish multinational manufacturer of luxury vehicles and is one of the fastest growing premium brands in the world. Volvo Cars wanted to create an industry leading aftersales network. A network...
MONITRR CASE STUDY:The Aftermarket Core Operating Standards (AMCOS) Programme
JCB is one of the world's top three manufacturers of construction equipment. JCB employs around 14,000 people on four continents and manufactures equipment for the construction, agriculture, waste handling, and...
Why Digital Transformation Is Becoming Mission Critical
Digital transformation refers to developing and integrating technology-based capabilities in the business model. These enable the company to continuously improve its customer experience and lower operating costs in ways...
Introducing CEEP: MONITRR’s Customer Experience Excellence Programme
In competitive marketplaces, the importance of customer experience cannot be overstated. It is a pivotal factor directly impacting a company's long-term success. Excellent customer experience fosters loyalty, encourages...