Making Evidence-Based Decisions
MONITRR enables you to create quantifiable network performance measures and track, compare and visualise these over time to make better decisions.
Key Performance Indicators (KPIs) are pivotal in managing a business because they provide measurable metrics that gauge the organisation's performance and progress towards its strategic goals. These indicators serve as quantifiable benchmarks, allowing businesses to track and assess various aspects of their operations such as financial health, customer satisfaction and operational efficiency.
MONITRR’s KPI module enables our clients to quickly set up and manage any KPI across the network. It provides stakeholders with valuable insights into areas requiring attention and improvement, supports decision-making at all levels, aligns objectives and activities and resource allocation, and fosters a culture of accountability, transparency, and continuous improvement.
As businesses navigate the complexities of the modern marketplace, MONITRR users benefit from the strategic selection and monitoring of KPIs that contribute significantly to their ability to adapt, innovate, and ultimately thrive in a dynamic and competitive environment.
Our customers can:
Create tailored KPI programmes for part or the whole network.
Request monthly or quarterly KPI data from the network.
Set individual outlet or network-wide performance targets to track performance against.
Create multiple KPI performance league tables for all or individual KPIs.
Perform trend analysis at a global, country, zone, Group or individual outlet level.
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Network Compliance
Managing minimum standards compliance across your network.
Excellence Programmes
Improving the performance of your network through excellence and best practices.
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Net Promoter Score
Measuring and improving the customer experience and loyalty with the support of advanced AI.